Instructions on Withdrawal

Information on consumer rights regarding Public Chat Messenger access activation (12 EUR / year or 30 referral visits)

1. Right of Withdrawal

You have the statutory right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must notify us of your decision by means of an unequivocal statement (e.g. by emailing info@public-chat.online).

To meet the withdrawal deadline, it is sufficient to send your communication before the 14-day period has expired.

2. Early Expiration of the Right of Withdrawal

The statutory right of withdrawal expires prematurely in the following cases pursuant to EU Consumer Rights Directive (Article 16(m)):

Digital Content & Messenger Activation (12 EUR / 1 Year Access, Product ID #4042): Contracts for digital content not supplied on a tangible medium, where the technical fulfillment begins immediately upon completed payment. Since the digital messaging feature is instantly unlocked in full, the statutory right of withdrawal expires at the moment of successful activation.
Viral Community Unlock (30 Unique Referral Clicks): If you choose the free activation method by inviting friends through your personal VIP link, the messaging feature is unlocked immediately upon reaching the 30-click milestone without any financial charge.

3. Express Consent of the Customer

During checkout (or upon unlocking via 30 referral visits), the customer expressly confirms and agrees that:

They request immediate technical fulfillment of the contract (instant unlocking of the Public Chat Messenger).
They acknowledge and agree that they lose their statutory right of withdrawal as soon as the technical activation of the account takes place.
The annual subscription fee of 12 EUR grants continuous 365-day access to message other registered community members on www.public-chat.online.

4. Acceptable Use & Terms of Service

The Public Chat platform facilitates private, text-based interpersonal communication between registered community users. Users are strictly prohibited from distributing spam, commercial unsolicited advertisements, or unlawful content.

Automated bot clicking, artificial manipulation of referral links, or fraudulent activity to fake the 30-click requirement will lead to immediate account suspension without compensation.

5. Commencement and Completion of Performance

The digital service is considered fully executed:

The exact moment the paid annual license (12 EUR) is verified and your account status is updated to "Unlocked".
Or the moment the 30th verified referral visitor is logged, triggering automated instant access.

6. Refund Policy

Refunds are completely excluded once the messenger access has been technically activated on the account.

Prior to activation: If a payment was made but technical activation was not completed due to technical error, a full refund may be requested within the 14-day window.
After activation: No refunds can be granted, as the digital service was fully rendered upon express prior consent.

7. Model Withdrawal Form

(Complete and return this form only if you wish to withdraw prior to the delivery/execution of services).

To: Miroslav Szturc ID / Reg. No.: 22184805 Dlouhá 3403/2b, 702 00 Ostrava, Czech Republic Email: info@public-chat.online Website: www.public-chat.online I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of purchase of the following service (*): - Service: Public Chat Messenger Annual Activation (12 EUR / Year) - Ordered on (*) / received on (*): ___________________________ - Username / Email used for registration: ___________________________ - Name of consumer(s): ___________________________ - Address of consumer(s): _____________________________________ - Signature of consumer(s) (only if notified on paper): ___________________________ - Date: ___________________________ (*) Delete as appropriate.

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